Registrar Assistant - Online Education

 
Created
3/30/2021
Location
Mesa, Arizona
Provide support and assistance for the Office of the Registrar

ESSENTIAL FUNCTIONS

  • Assist the Registrar with course maintenance such as building, scheduling, and closing courses in the student information system (SIS).
  • Assist with enrollment management such as processing enrollments and monitoring course section seat capacity.
  • Assist with billing, transcript processing, and education verifications.
  • Assist with records maintenance and integrity; perform student record audits.
  • Assist with upholding FERPA, Institutional, Programmatic and other external agency requirements regarding student records.
  • Assist with processing status changes according to policies and procedures.
  • Assist with Mid-Month, Month-End, End of Semester and Semester Start processing.
  • Provide support with setting up Attendance Reports in the LMS; monitor report functionality across all relevant databases. Responsible for posting attendance as needed.
  • Assist with reporting and monitoring of final grades and process grade changes that are approved by the Registrar.
  • Assist with maintaining Office of the Registrar forms and templates; ensure accurate updating, versioning, and archiving of documents.
  • Assist the Registrar with project management in all phases; assist with testing features, and functionalities in the SIS and other databases.
  • Provide support with maintaining Office of the Registrar tasks/project calendar.
  • Provide excellent internal and external customer service; provide support to online students by guiding them to the proper personnel to resolve issues and challenges.

The list of essential functions is not exhaustive and may be supplemented.

MINIMUM QUALIFICATIONS

  • Associates degree preferred.
  • A minimum of 1 year of experience with registrar and student services functions; post-secondary experience preferred.
  • Experience with Student Information Systems such as Banner; CampusNexus Student preferred, and online education platforms such as Canvas; Blackboard LMS preferred.
  • Verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel and PowerPoint required.
  • Any equivalent combination of training, education or experience that meets the minimum qualifications can be considered.
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