Student Loan Officer

 
Job #
52745257-DC65-4164-ACB3-DB84185F6908
Created
Mar 7, 2025 11:53pm
Location
Las Vegas, Nevada
Assist students in preparing and packaging their grant and/or loan applications to award funds in accordance with federal guidelines.

Job Overview

Student Finance Officers play a critical role in making higher education more accessible and affordable by guiding students through financial aid processes and helping them achieve their educational goals. This position requires a unique combination of financial expertise, customer service, and compliance knowledge to support students effectively.

 

Essential Functions

  • Conduct student interviews to assess financial aid needs and eligibility.

  • Review and evaluate financial information, similar to assessing loan applications, to determine funding options.

  • Maintain accurate student financial aid documentation and ensure compliance with institutional and federal regulations.

  • Assist students with completing financial aid forms and educate them on repayment responsibilities, drawing on loan counseling techniques.

  • Counsel veteran students, ensuring compliance with Department of Veterans Affairs guidelines.

  • Manage student payment plans, contact students with outstanding balances, and recommend feasible payment solutions.

  • Perform financial analysis to assist in structuring financial aid packages, akin to loan underwriting.

  • Track and process financial aid documentation, including ISIRs and federal fund releases.

  • Audit student files for completeness and accuracy, identifying discrepancies as one would with financial account audits.

  • Coordinate with Admissions regarding financial aid appointments to provide seamless student support.

  • Maintain familiarity with lending practices and financial policies relevant to student funding.

 

Core Competencies

  • Critical Thinking: Apply analytical skills in evaluating financial aid eligibility and payment options.

  • Communication: Articulate complex financial concepts in a clear and relatable manner.

  • Customer Service: Build trust and rapport with students, using a consultative approach akin to client relationship management.

  • Cultural Competency: Navigate diverse financial backgrounds with sensitivity and understanding.

  • Ethical Decision-Making: Uphold integrity in all financial transactions and advising processes.

 

Minimum Requirements

  • 3+ years of experience in financial aid assistance, banking, or loan processing.

  • Strong verbal and written communication skills to support client interactions and compliance documentation.

  • Proficient in Microsoft Office/Google Workspace and financial systems.

  • Ability to access Department of Education systems, with familiarity in loan origination and servicing platforms preferred.

  • Exceptional customer service skills, with an emphasis on financial guidance.

  •  Experience with loan counseling or financial analysis.

 

Preferred Qualifications

  • Associate's degree from an accredited institution.

  • Knowledge of Title IV funding and banking regulations.

 

Additional Details

  • Supervisory Responsibilities: None

  • Required Licenses: None

  • Hiring Range: $20.80 - $24.96/hour

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