Student Financial Aid Officer | On-Site

Pima Medical Institute is hiring a Student Financial Aid Officer!

It's a remarkably rewarding career: you become the bridge between financial anxiety and academic focus—turning fear into possibility, worry into momentum. If you want to wake up every day knowing your work directly puts education within reach, apply today. Your future students are waiting for someone just like you!

Location: Mesa Campus - On Site 

Address: 957 S. Dobson Road, Mesa, AZ

Full-time: 40 hours per week 

Pay Range: $20.80-24.96 per hour

Key Responsibilities

• Financial Advising: Interview prospective and current students to perform needs assessments and determine eligibility for federal, state, and institutional aid.
• Veteran Affairs (VA) Compliance: Counsel veteran students and ensure all documentation adheres to the Department of Veterans Affairs and State Approving Agency guidelines.
• Packaging & Verification: Track ISIRs for all students and complete verification on selected files. Enter data for Pell/SEOG funds, loan status, and lender applications.
• Compliance & Auditing: Perform detailed audits of student files to ensure all Title IV funding documentation and proper audit forms are present and accurate.
• Account Management: Establish private-pay repayment plans for students and contact former students with outstanding balances to arrange payment solutions.
• Documentation: Coordinate required student signatures, verify non-citizenship status when required, and ensure proof of agency funding is meticulously filed.
• Admissions Collaboration: Partner closely with Admissions staff to reschedule missed appointments and provide updates on student financial readiness.

Minimum Qualifications

• Experience: Three (3) years of financial aid experience preferred, specifically with knowledge of Title IV funding.
• DOE Access: Must be able to maintain secure access to Department of Education (DOE) systems.
• Tech Proficiency: Strong computer skills, including Microsoft Office/Google Workspace, video-conferencing tools, and CRM database management.
• Communication: Exceptional verbal and written communication skills with a heavy focus on professional customer service.
• Core Competencies: Critical thinking, ethical decision-making, and cultural competency.

Preferred Qualifications

Education: Associate degree from an accredited institution.

Experience: Functional knowledge of Title IV funding and state-specific financial aid in Arizona 

Benefits & Compensation

• Ownership: Employee Stock Ownership Plan (ESOP)—become a partial owner of the company!
• Financial: 401(k) with a 10% Employer Match.
• Health: Medical, Dental, and Vision coverage.
• Growth: Generous Paid Time Off (PTO), tuition reimbursement, and wellness programs.