Enrollment Specialist | On-Site

 
Job #
DD0D550C-2A8C-41A0-9705-0810115EDEAC
Created
May 27, 2025 5:44pm
Location
Mesa, Arizona
Our Enrollment Specialist will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter and advisor to guide our students into their educational journey.

Join Our Team as an Enrollment Specialist in Mesa, Arizona!  Our East Valley Campus is located at 2160 S. Power Road. 

We seek a dynamic Enrollment Specialist with experience in student recruitment, admissions counseling, or client relations—someone who thrives on guiding students toward the right educational path.

As an Enrollment Specialist, you’ll play a key role in helping prospective students navigate their academic options. Your ability to advise, educate, and inspire will make a real difference in their lives—and in the success of our institution.

We’re looking for someone who:
? Loves a challenge and isn’t afraid of rejection
? Excels at consultative conversations and problem-solving
? Has a passion for education and student success

ESSENTIAL FUNCTIONS:

  • Collaborate with your Campus Director and Corporate Director of Admissions to meet new student targets.
  • Advise the Corporate Director of Admissions of relevant activities and issues.
  • Ensure compliance with all standards of PMI, including all federal and state laws and accreditation requirements.
  • Initiate contact with prospective students via software, phone, email, text, and other communication mediums to provide proactive guidance and support.
  • Maintain regular contact with applicants through exceptional communication from the beginning of the enrollment process to the first day of class.
  • Facilitate the applicant’s chosen educational pathway by guiding them through admission. 
  • Interview prospective students interested in attending a career program by established guidelines.
  • Answer incoming phone calls and respond to Web/Email inquiries.
  • Explain academic programs and answer applications, enrollment, and course inquiries.
  • Utilize reports and tracking tools to assess individual progress against key performance indicators (i.e., student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach).
  • Input information into a database and follow up with applicants to update statuses.
  • Coordinate campus tours.
  • Contact prospective students to inform them of future openings for classes.
  • Advise students about the various programs and facilitate resolutions to problems on an ongoing basis.
  • Coordinate required assessment tests, review results, and determine the ability to benefit from an independent test administrator.
  • Collaborate with the Financial Aid staff to determine students' eligibility and start date.
  • Analyze statistics such as enrollments, starts, follow-ups, and marketing data.
  • Set and monitor applicant expectations throughout the admissions process and promote effective communication between financial aid, student outreach, and other departments to ensure a seamless transition from applicant to new student.
  • Attend job and career fairs and make high school visits to represent Pima and recruit prospective students.
  • Participate in evening and weekend work rotations for the Admissions department, as requested.
  • Demonstrate and promote high ethical standards set by Pima Medical Institute, the Department of Education, accreditation, and regulatory bodies.
  • Prioritize and manage time to achieve monthly goals consistently.
  • Facilitate and contribute to strong, positive relationships within the team, department, and inter-departmentally.
  • Embrace innovation and change in a fast-paced environment and adjust priorities as needed.
  • Receptive to coaching and feedback, demonstrating the desire to achieve and exceed goals.
  • The list of essential functions is incomplete and may be supplemented.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree preferred.
  • Three (3) years of education sales/admissions and recruitment experience. 
  • Private, proprietary school experience preferred. 
  • Verbal and written communication skills.  
  • Knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
  • Ability to build and sustain trusting relationships
  • Any equivalent combination of training, education, or experience that meets the minimum qualifications.

COMPENSATION & BENEFITS

  • Hiring Range - $64,490 to $80,610
  • Medical (PPO & 2 HDHP with HSA), Dental & Vision
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • Short & Long-term Disability
  • Basic Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO) & Holiday Pay
  • Tuition Reimbursement
  • Health & Wellness Program
glassdoor