Enrollment Representative

Coordinate the admissions process to ensure enrollments in the various career programs and provide continuous advisement to prospective students.

Join Our Team as an Enrollment Representative in Chula Vista, CA!

Are you passionate about education and helping others achieve their academic goals? We’re seeking a dynamic representative to be the face of our institution. As an Enrollment Representative, you’ll play a crucial role in connecting with prospective students, understanding their aspirations, and guiding them toward the right educational programs.

Our Ideal candidates are passionate about the following:

• Motivating people
• Building relationships
• Change Management
• Achieving Goals

Enrollment and Student Interaction

• Initiate contact with prospective students via software, phone, email, and other communication mediums to provide proactive guidance and support.
• Maintain regular contact with applicants through exceptional communication from the beginning of the enrollment process to the first day of class.
• Facilitate the applicant’s chosen educational pathway by guiding them through admission.
• Interview prospective students interested in attending a career program by established guidelines.
• Answer incoming phone calls and respond to Web/Email inquiries.
• Explain academic programs and answer application, enrollment, and course inquiries.
• Contact prospective students to inform them of future openings for classes.
• Advise students of the various programs and facilitate resolutions to problems on an ongoing basis.

Collaboration and Leadership

• Collaborate with the Campus Director and your Corporate Director of Admissions to ensure new student targets are met.
• Advise the Corporate Director of Admissions of relevant activities and issues.
• Collaborate with the Financial Aid staff to determine students' eligibility and start date.
• Facilitate and contribute to strong, positive relationships within the team, department, and inter-departmentally.

Compliance and Ethical Standards

• Ensure compliance with all standards of PMI, including all federal and state laws and accreditation requirements.
• Demonstrate and promote high ethical standards set by Pima Medical Institute, the Department of Education, accreditation, and regulatory bodies.

Operational and Administrative Tasks

• Utilize reports and tracking tools to assess individual progress against key performance indicators (i.e., student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach).
• Input information into a database and follow up with applicants to update statuses.
• Coordinate campus tours.
• Coordinate required assessment tests, review results, and determine the ability to benefit from independent test administrators.

Analysis and Reporting

• Analyze statistics such as enrollments, starts, follow-ups, and marketing data.

Marketing and Recruitment

• Attend job and career fairs and make high school visits to represent Pima and recruit prospective students.

Time and Goal Management

• Prioritize and manage time to achieve monthly goals consistently.
• Set and monitor applicant expectations throughout the admissions process and promote effective communication between financial aid, student outreach, and other departments to ensure a seamless experience from applicant to new student.

Adaptability and Innovation

• Embrace innovation and change in a fast-paced environment and adjust priorities as needed.
• Receptive to coaching and feedback, demonstrating the desire to achieve and exceed goals.

MINIMUM QUALIFICATIONS

• Bachelor’s degree preferred.
• Three (3) years of education sales/admissions and recruitment experience. 
• Private, proprietary school experience preferred. 
• Verbal and written communication skills.  
• Knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
• Ability to build and sustain trusting relationships
• Any equivalent combination of training, education, or experience that meets the minimum qualifications.

COMPENSATION & BENEFITS                                                

• $77,970- $97,463 full-time annual salary
• Medical (PPO & 2 HDHP with HSA), Dental & Vision
• Short & Long-term Disability
• Basic Life Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (PTO), Sick Leave & Holidays
• Tuition Reimbursement
• Health & Wellness Program