Admissions Representative

Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter and advisor to guide our students into their educational journey.

About the Role

PMI is seeking an experienced enrollment professional with a proven track record of guiding students into their desired educational programs. The ideal candidate brings a results-driven approach, strong communication skills, and the ability to build meaningful relationships while helping students align their academic choices with career aspirations. This position is based at our Aurora campus and offers an exciting opportunity to showcase your multitasking abilities and interpersonal skills in higher education.

Key Qualifications

Candidates with experience in the following areas are encouraged to apply:

• Recruitment

• Student Admissions

• Social Work

• Sales

• Marketing

• Client Services

Essential Functions

• Collaborate with the Campus Director and Corporate Director of Admissions to meet enrollment targets.

• Provide regular updates to the Corporate Director of Admissions on activities and relevant issues.

• Ensure compliance with PMI standards, federal and state regulations, and accreditation requirements.

• Initiate communication with prospective students using software, phone, email, and other mediums to provide proactive guidance and support.

• Maintain consistent and exceptional communication with applicants throughout the enrollment process, from initial contact to the first day of class.

• Guide applicants through the admissions process, supporting their chosen educational pathway.

• Conduct interviews with prospective students based on established guidelines.

• Answer incoming calls and respond to web and email inquiries.

• Provide detailed information about academic programs and address application, enrollment, and course-related questions.

• Use reports and tracking tools to monitor progress against key performance indicators, including contacts, interviews, application processing, retention activities, and outreach efforts.

• Update applicant statuses in the database and follow up as needed.

• Coordinate campus tours for prospective students and their families.

• Inform prospects about future class openings and enrollment opportunities.

• Advise students on program options and resolve issues as they arise.

• Facilitate required assessment tests, review results, and evaluate candidates' eligibility.

• Partner with Financial Aid staff to determine eligibility and start dates for students.

• Analyze data such as enrollments, follow-ups, starts, and marketing statistics.

• Set clear expectations for applicants throughout the admissions process, fostering effective communication between Financial Aid, student outreach, and other departments for a seamless experience.

• Represent PMI at job and career fairs, as well as high school visits, to recruit prospective students.

• Participate in evening and weekend rotations as needed by the Admissions department.

• Uphold high ethical standards by PMI, the Department of Education, accreditation, and regulatory guidelines.

• Prioritize tasks effectively to meet monthly goals consistently.

• Build and nurture positive relationships within the team, department, and across departments.

• Adapt to changes and innovations in a fast-paced environment, reassessing priorities as needed.

• Embrace coaching and feedback to continuously improve and exceed performance goals.

Note: The list of essential functions is not exhaustive and may be supplemented.

Minimum Qualifications

• Preferred: Bachelor’s degree.

• At least three (3) years of experience in education sales, admissions, or recruitment.

• Experience in private, proprietary school environments preferred.

• Strong verbal and written communication skills.

• Knowledge of problem-solving, conflict resolution, and customer satisfaction strategies.

• Ability to build and sustain trusting relationships.

• Any combination of training, education, or experience that meets the minimum qualifications.

Compensation & Benefits

• Annual Salary: $70,940–$88,670 (based on experience and qualifications).

• Health Coverage: Medical (PPO & 2 HDHP with HSA), dental, and vision insurance.

• Retirement: 401(k) plan with a 10% employer match and Employee Stock Ownership Plan (ESOP).

• Other Benefits: Short-term and long-term disability insurance, basic life insurance, flexible spending account (FSA), and Employee Assistance Program (EAP).

• Time Off: Paid Time Off (PTO) and holidays.

• Additional Perks: Tuition reimbursement, health and wellness program, and access to employee perks and discounts.